Information
Privacy Policy
Privacy Policy
Last updated: November 23, 2024
This Privacy Policy describes how AURA LLC (“Site,” “we,” “us,” or “our”), a company registered in the United States, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”), or when you communicate with us (collectively, the “Services”).
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, we recommend that you do not use our Services.
Changes to this Privacy Policy
We may update this Privacy Policy periodically, either to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be posted on our Site with the new revision date.
How We Collect and Use Your Information
We collect personal information in different ways, depending on how you interact with our Site.
We may use your information to:
- Provide and improve our services
- Process orders and payments
- Contact you
- Comply with legal obligations
- Protect our rights and prevent fraud
Personal Information Collected
Information you provide directly:
- Name, address, phone, and email
- Order information (shipping and payment)
- Account data (login and password)
- Customer service information
Information collected automatically:
- IP address
- Device and browser type
- Website browsing data
Third-party information:
- Platforms such as Shopify
- Payment processors
- Analytics and marketing tools
Use of Information
We use your data to:
- Process orders, deliveries, and payments
- Send promotional communications
- Prevent fraud and ensure security
- Improve your website experience
Cookies
We use cookies to improve website functionality, analyze usage, and personalize your experience. You can disable them in your browser, but this may affect website operation.
Sharing of Information
We may share your information with:
- Service providers (payment, logistics, technology)
- Marketing partners
- Company affiliates
- Legal authorities, when necessary
We do not share sensitive information without your consent.
Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy policies of third parties.
Children's Data
Our services are not intended for individuals under 16 years of age, and we do not intentionally collect data from this audience.
Security and Data Retention
We implement security measures to protect your information, but no system is entirely secure. We retain your data only for as long as necessary to fulfill our obligations.
Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Correct information
- Request data portability
- Withdraw consent
You can also unsubscribe from promotional emails at any time.
Complaints
If you have any questions or concerns, please contact us. You can also appeal to the data protection authorities in your country.
International Users
Your data may be processed outside of your country, including by partners and service providers. We implement appropriate measures to ensure the protection of this information.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
⚠️ IMPORTANT
Replace:
- support@yourwebsite.com with your actual email
- Confirm your domain/site is correct
- Keep everything consistent with your brand AURA